Accessible by Design
All digital services UNDP develops for partners, as well as our own internal tools and platforms, will aim to meet recognized W3C/WCAG accessibility standards, ensuring full access for persons with disabilities.
Cross-cutting principles
Principles that guide every digital solution
UNDP's approach to digital is rooted in clear principles — applied across all six pillars.
People-Centered and Gender Responsive
UNDP's approach to digital is rooted in clear principles based on experience and international frameworks that put people first. We design digital and AI solutions to advance gender equality, accessibility for persons with disabilities, and inclusion of the most vulnerable, applying a human rights-based approach. Guiding principles and digital standards ensure a best-practice approach.
Powered by Artificial Intelligence
Artificial Intelligence (AI) is a general-purpose technology, like electricity or the internet. It changes what's possible across every sector. AI can reimagine data analysis, evidence-based policymaking, user experiences, and more.
Enabling the strategy
How UNDP will deliver
In addition to its internal digital expertise, UNDP in Bosnia and Herzegovina will further strengthen its capacities to deliver on this Strategy, through the following operational activities:
Digital by Design
Systematically embed Digital, Cybersecurity, and AI considerations into all programme and portfolio design processes.
Quality Assurance by Design
Strengthen capacities for designing, procuring, and overseeing Digital and AI solutions that meet high standards of quality, scalability, and security, including an early-stage review by the UNDP Digital team, to ground requirements, plan for sustainability, and de-risk procurement before stakeholder expectations are set.
Empowered UNDP Staff
Enhance digital, cybersecurity, and AI literacy among all UNDP staff through practical capacity-building initiatives. Actively communicate these opportunities and their outcomes internally and externally via official communication channels and dedicated learning events.
UNDP as a Trusted Convener and Integrator
Actively engage and convene the national Digital, Cyber and AI ecosystem to co-design solutions, share knowledge, and accelerate responsible digital, cyber and AI practices.
Responsible Innovation
Strengthen risk assessments for all products and solutions and further develop internal capacity to audit digital interventions to ensure "Do No Harm" and "Leave No One Behind", in line with the UNDP Digital Guiding Principles and Standards.